Order Tracking

Your order is very important to us. Please take the time to read the information below.

Tracking your order:

  • To track your order, please enter your tracking number after clicking the following link: Track Your Order Here
  • For tracking your order You can also use Arrive app.
  • Please note that your tracking number is the one we send automatically when we ship your order.  
  • Please note that you must not enter your order number, or it will appear as an error automatically.
  • If you cannot find your tracking number, please get in touch at sales@cityradical.com
Shipping Times: 
    • United States: 3-15 Working Days
    • Canada: 5-15 Working Days
    • United Kingdom: 5-15 Working Days
    • Europe: 5-15 Working Days
    • Australia: 10-20 Working Days
    • Rest Of The World: 10-30 Working Days

    Important Remarks

    • Replacements are given for items lost while shipping.
    • Replacements are also sent up to 7 days after receiving your item if damaged.
    • Some products might be shipped separately. Each item we ship may have different delivery times. This is because some products are packaged and shipped separately.